Patient Navigator

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BSNCF funded the establishment of a much needed Patient Navigator at The Lapidus Cancer Institute at Sinai Hospital.

The Patient Navigator position offered navigational assistance to oncology patients and their caregivers through the continuum of care.  By assessing the patient’s needs and linking patients to community agencies that provide housing, appropriate oncology educational materials and social services, care was significantly improved. 

The Patient Navigator provided logistical support for the patient in the following ways:

Contacted patients to schedule and reschedule missed appointments.

Met with patients before they started chemotherapy or radiation therapy.

Served as liaison between the treating physician and the patient.

Identified patients that need navigation and assistance with barriers such as lack of insurance, financial issues,
need for personal support, language, and any unexpected problems that arise during treatment.

Retrieved medical records as needed.

Provided health education and community outreach.

Worked in conjunction with the family, medical staff and administration to provide quality
comprehensive care to patients, and ensure that barriers to treatment are overcome.

Provided assistance with supportive care needs such as prosthetics, wigs, durable medical equipment, etc.

The Navigator also assisted with access issues such as: insurance forms, financial forms, and arranging transportation.  This service significantly eased stress for patients and loved ones.